Privacy Policy

Last updated: 12/12/2025

At Horizon Antennas (“we,” “us,” “our,” or the “Store”), we respect your privacy and are committed to protecting your personal information. This Policy explains what data we collect, how we use it, who we share it with, how long we keep it, and the rights you may have.

1. Data Controller

Horizon Antennas
Email: info@horizonantennas.com

2. Information We Collect

  • Order information: name, email, phone, shipping/billing address, products purchased, amounts, and payment method details (full card data is processed by our payment provider; we do not store complete card numbers).
  • Account & support: account credentials (if you create one), support messages, order notes.
  • Marketing preferences: email/SMS/WhatsApp consent, engagement with our messages.
  • Technical & usage data: IP address, device/browser type, pages viewed, on-site events (e.g., add-to-cart), cookies and similar technologies.

3. How We Use Your Information (Legal Bases)

  • To process purchases and deliver products (contract necessity).
  • Customer service, returns, and warranties (contract necessity/legitimate interests).
  • Fraud prevention and security (legitimate interests/legal obligations).
  • Site analytics and improvement (legitimate interests/consent where required).
  • Marketing communications via email/SMS/ads, with your consent when required and an easy opt-out anytime.

4. Sharing Your Information

We share data with third parties that help us operate the Store, under data-protection agreements as appropriate:

  • Payment processors: Shopify Payments, PayPal, Stripe
  • Logistics & carriers: USPS, UPS, FedEx
  • Analytics & advertising: Google Analytics, Meta (Facebook) Pixel
  • Communication/support tools: Klaviyo, Mailchimp, Helpdesk

We do not sell your personal information. We may disclose data if required by law or to protect our rights.

5. Cookies and Similar Technologies

We use necessary cookies (site functionality), analytics cookies (to measure usage), and marketing cookies (to personalize ads). Manage preferences via the cookie banner or the Cookie Preferences section below. You can also set your browser to block cookies; some features may not work correctly if you do.

6. Advertising and Analytics

We may use tools such as Google Analytics and Meta Ads to understand site usage and show relevant ads. Where required by law, we only load these cookies with your consent.

7. Email and SMS Marketing

We send promotional messages only if you subscribe or where permitted by law. You can unsubscribe at any time via the link in our emails or by contacting us. For SMS, your consent is optional and not a condition of purchase. Carrier rates may apply.

By subscribing to SMS, you agree to receive messages from Horizon Antennas at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Text “STOP” to opt out and “HELP” for help.

8. Data Retention

We keep your data only as long as necessary for the purposes described and to meet legal/tax requirements. For example, order records are typically retained for 5–7 years to comply with accounting/tax obligations.

9. Security

We apply reasonable technical and organizational measures to safeguard your information. No system is 100% secure; if a breach materially affects you, we will notify you as required by law.

10. International Transfers

We may transfer data outside your country (e.g., to the U.S.) when working with global providers. In such cases, we implement appropriate safeguards (e.g., Standard Contractual Clauses or other recognized mechanisms).

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to processing, to data portability, and to withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@horizonantennas.com. We will respond as required by applicable law.

U.S.-Specific Rights (CCPA/CPRA and Other State Laws)

  • California (CCPA/CPRA): rights to know, delete, correct, and limit the use of sensitive information; right to opt out of “selling”/“sharing” for cross-context behavioral advertising. We do not “sell” personal information under the CPRA.
  • Virginia/Colorado/Connecticut/Utah/etc.: similar rights to access, delete, correct, and opt out of targeted advertising and profiling, where applicable.

EU/EEA/UK (GDPR/UK GDPR)

Our legal bases are listed in Section 3. You may lodge a complaint with your local data protection authority. If we appoint a representative or Data Protection Officer, include details here: [DPO/Representative details, if applicable].

12. “Do Not Track” Signals

Some browsers offer “Do Not Track” (DNT). We currently do not respond to DNT signals, but we honor consent choices and opt-out mechanisms as required by law.

13. Children’s Privacy

Our Store is not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided data to us, contact us to delete it.

14. Changes to This Policy

We may update this Policy to reflect legal or operational changes. We will post the current version with the “Last updated” date.

15. Contact

For privacy questions or requests, email info@horizonantennas.com.

Cookie and Privacy Preferences

You can update your cookie preferences using the cookie banner or your browser settings.